Tag Archives: brands

Social media marketing – what works / what doesn’t

Forrester’s social media analyst Jeremiah Owyang provides a nice overview of brands which have attempted social media marketing using fan pages, widgets etc.

In a nutshell, activities – like fan pages – need to encourage communication and community building within the social network, not direct them offsite (because, presumably, it interrupts users’ conversations and communication).

One nice example is an Alicia Keys fan page, which revealed exclusive news, events etc. Fans are driven to join, debate, sign up to events, share and so on. I’m assuming this has a lot to do with why and how fans think – such as playing one-upmanship and showing other fans how much of a bigger fan you are.

Read Jermiah’s blog post on Web Strategist

Can FMCGs or clothing brands be media owners?

Start up drinks brand Suso is gearing up to launch a magazine and website, reports Marketing Week. It’s not yet decided whether the magazine will be charged for.

I’d normally dismiss this story – not all offline brands are successful when it comes to producing magazines or websites. Many¬†clothing to supermarket brands have launched customer publishing ventures only to see them fizzle out. Or they continue to live on as an alternative (and expensive) method of advertising a retailer’s own products.

You need deep pockets to maintain a magazine and its offshoot website. After all, readers are unlikely to be keen on paying a cover price for a branded magazine they feel only exists to sell to them. And only a few FMCG’s are going to want to partner with a drinks branded magazine, so advertising revenues aren’t going to set the world alight.

That said, a Suso magazine might have one thing going for it – no one knows who or what it is yet. Assuming that sceptical customers automatically reject any overtly brand led magazines or websites, no matter how impartial, a Suso branded title may not yet put anyone off.

We’ll see.

Smarties launches Facebook profile – but will it take off?

Another day, another brand setting up a fan profile on Facebook. But a profile page on Facebook does not a social media campaign make.
At the time of writing,¬†67 users have signed up to the new Smarties profile, which focuses on the reintroduction of blue smarties. It’s all to do with Spirulina apparently (isn’t that naturally green?)
Will events, photos and video content be enough to create a groundswell? The fact that we’re blogging about it doesn’t count – in the context of this blog we’re professional digital media navel gazers.

What makes a successful social marketing campaign?

Evan Gerber provides some good common sense advice on social media marketing in iMedia Connection.

In summary:

  • Don’t do social marketing unless it’s part of a larger campaign
  • Don’t do it unless you’re offering users something truly worth visiting – more than once
  • Don’t do it unless you have resource to update and communicate with users
  • Be aware that users don’t want too many widgets or Facebook apps on their page
  • Weigh up the short term benefits with the long term maintenance requirements

Read ‘Avoid these Facebook faux pas‘ in full.

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10 (REALLY OBVIOUS) reasons why brands should think like publishers

Okay, the bit about looking into branded desktop apps smells like the branded baseball caps I used to get while a new media journalist, but Mitchel Ahern provides some good advice on iMedia Connection nonetheless.

Reading this, I realised how little clients fully exploit social media and supposed web 2.0 platforms. The basic mantra of ‘go to where your customers are’, whether that’s IM or social media platforms should be a no brainer. Hoo-hah. As someone playing a blind man once said.

Read ’10 Reasons Brands Should Think Like Publishers’ in full.